Overview
Unify credits measure usage of capabilities such as prospecting, enrichment, research, chat, intent signals, and calling. Your plan determines the credit allocation, renewal cycle, and options for purchasing more. Open Settings → Usage to review consumption and available capacity. Administrators manage purchases and billing.Read your balance
The summary shows the current credit cycle and credits used against the available allocation. It also shows used and available user seats and, where applicable, Unify-managed mailbox capacity. Check the cycle dates when comparing usage with your plan. The chart has its own date range. Its total can differ from the cycle balance when you select a different period or focus on usage attributed to a play or sequence.Find what uses credits
Choose a date range to review consumption by product. Where available, use Pivot by to group usage by play or sequence, then select the groups to compare. Use the refresh button to retrieve updated results. Rates depend on the activity and your workspace’s configuration. Use the product’s displayed rates and estimates when planning usage:
Keep the selected date range and grouping consistent when comparing workflows.
If consumption rises unexpectedly, identify the contributing activity before
changing limits or purchasing more capacity.