Overview
Unify supports email and password, Google sign-in, and enterprise single sign-on (SSO). Your workspace’s authentication configuration determines which methods are available. Sign in with the work email address associated with your Unify membership. Enterprise SSO lets your team use your organization’s identity provider to sign in. An administrator coordinates setup with Unify and the person who manages your identity provider.Set up enterprise SSO
Enterprise SSO is a paid add-on available upon request. The additional charge passes through the cost Unify incurs to provide SSO. Contact your Unify account team to confirm pricing and arrange setup.1
Coordinate with your identity administrator
Identify the person who manages your organization’s identity provider.
Share the provider you use, the workspace to configure, and the email
domains your teammates sign in with.Unify supports enterprise connections including Okta, Microsoft Entra ID,
SAML, and OpenID Connect. The setup requirements depend on the provider.
2
Configure the connection
Your Unify account team provides a setup link after arranging the add-on.
Have your identity administrator complete the provider configuration.
For a SAML connection, this can include the sign-in URL and signing
certificate.
3
Verify sign-in before enforcement
Work with Unify to test the connection and confirm that existing teammates
can reach the correct workspace. Resolve account or email-domain mismatches
before requiring SSO for everyone.Once SSO is enforced, workspace members use that identity provider to sign
in. Coordinate the change with your team so they know which sign-in method
to use.
Manage access after setup
Continue to manage Unify membership and roles through Members and roles. Coordinate access changes with your identity administrator when someone joins or leaves. Contact Unify before changing an enforced connection, switching identity providers, or changing the domains used for sign-in. These changes can affect whether existing members can access the workspace.Resolve sign-in problems
My invitation and sign-in account use different emails
My invitation and sign-in account use different emails
Sign in with the address that received the invitation. If you need to use
a different address, ask your workspace administrator to review your
membership before creating another account.
I can't access Unify through SSO
I can't access Unify through SSO
Ask your identity administrator to confirm that you have access to the
Unify application and that your sign-in email matches your workspace
membership. If the problem continues, contact Unify with the workspace
name and the error shown during sign-in.
The SSO setup link expired
The SSO setup link expired
Ask your Unify account team for a new setup link, then coordinate a time
for your identity administrator to complete the configuration.