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Overview

Unify sends sequence emails from a mailbox assigned to a member of your workspace. That mailbox determines the sender address and the capacity available for outreach. You can connect an existing work mailbox or use Unify-managed mailboxes for your team. Each sequence combines that mailbox with a send schedule, which sets the sending windows and time zone. Replies appear in the sequence’s reply view, where your team can review and respond to them.

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Choose your sending setup

Connect a mailbox

Connect your existing work email to Unify.

Unify-managed mailboxes

Request mailboxes and prepare them for outreach.

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Prepare to send

Once a mailbox is ready, choose it when enrolling people in a sequence. Use a mailbox group when Unify should choose from several sending mailboxes. Before enrolling a large audience, review the sender’s name and signature, mailbox readiness, sending limits, and the sequence’s schedule. Preview the emails to check their content, personalization, and links. For ongoing work, mailbox operations covers ownership, forwarding, and connection problems.