> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unifygtm.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call recording

> How call recording and transcription work, and where to manage recording settings.

Unify transcribes and records calls based on your recording settings. You
control recording behavior for your organization, so it matches how your team
wants to operate.

<Warning>
  **You are responsible for your own compliance.** It is your responsibility to
  ensure that your use of call recording and dialing complies with all laws and
  regulations that apply to you and the people you call, including any consent or
  notification requirements. Unify does not provide legal advice. If you are
  unsure of your obligations, consult your legal team before recording calls. Use
  the recording settings in
  [**Settings → Dialer**](https://app.unifygtm.com/dashboard/settings/features/dialer)
  to configure recording to meet your requirements.
</Warning>

## Recording settings

Call recording is controlled by your organization's recording settings. Admins
manage how recording behaves and can turn it on or off in
[**Settings → Dialer**](https://app.unifygtm.com/dashboard/settings/features/dialer).
Recording follows those settings on every call, so there is nothing for reps to
toggle mid-call.

An in-call **recording badge** shows whether the current call is being recorded,
so reps always know the state of the call in real time.

<Note>
  Unify does not play an automated announcement telling the person on the other
  end that the call is being recorded.
</Note>

## What gets saved

Calls are transcribed and recorded based on your recording settings. When a call
is recorded, the recording is attached to the call alongside the transcript.
Both are visible in Unify and [sync to your CRM](/reference/dialer/crm-sync)
with the logged call.

## Calling hours

For calls placed outside 8am to 9pm in the prospect's local time, Unify shows a
warning before the call connects. Unify does not block after-hours calls, so the
rep can proceed or cancel.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Are calls recorded?">
    Recording follows your organization's recording settings. Admins manage
    recording behavior in **Settings → Dialer**.
  </Accordion>

  <Accordion title="How do I change what gets recorded?">
    Admins manage recording in **Settings → Dialer**. Update the settings there
    to match how your team wants to record calls.
  </Accordion>

  <Accordion title="Does Unify announce that the call is being recorded?">
    No. Unify does not play a recording announcement. An in-call badge shows
    whether the current call is being recorded.
  </Accordion>
</AccordionGroup>
